Punchout or “punching out” allows your customers to start from their e-procurement systems and “punchout” to your website to shop (search, find and browse). Customers will search, browse and add products to the shopping cart. Instead of checking out using the eCommerce site, the cart transfers into the buyer’s e-procurement system. The e-procurement system then collects all […]
B2B E-Commerce Best Practices
Below is a collection of articles on B2B E-Commerce Best Practices.
I have helped originate, write, govern, and respond to over a 100 RFPs related to B2B e-commerce. I know most if not every question that has been asked, and I have responded as all 3 of the top B2B e-commerce vendors – Oracle, IBM and hybris, so I even know how each of us will […]
In most of my customer meetings, we always have a conversation about what makes that customer unique. Some of their requirements are unique to only them, but others can be grouped into what makes B2B e-commerce unique. Many are beginning to be considered best practices: Purchase by Committee – 70% of B2B purchase decisions include […]
I often get asked “What makes up a B2B e-commerce Site?”. Typically they are really asking what are the components (the pieces) of a solution – or even better how did that customer build that site? If it is a larger group, I typically have a slide ready to be able to address this list. […]