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Your on-site search sucks; this is why you should fix it

Your on-site search sucks; this is why you should fix it

  Sixty percent of B2B buyers listed [onsite search] as one of their top three features, with 48% of B2B sellers citing enhanced search as a top technology priority. – Accenture Report: Building the B2B OmniChannel Commerce Platform Of The Future B2B Buyer Expectations Are Driving Sellers To Deliver Fully Functional Omni-Channel Experiences There is […]

Filed Under: B2B E-Commerce Best Practices, Search and Navigation

The top Distributors are investing in their search box. Are you?

The top Distributors are investing in their search box.  Are you?

I have written and spoken many times on the value of the search box on a Distributors website.  The fact is that when I look at the analytics of most of my customers, the most used function or feature of their sites is almost always the search box.  Why?  Because your customers want to find what […]

Filed Under: B2B E-Commerce Best Practices, Search and Navigation

New report on on-site search shows there is no middle ground

New report on on-site search shows there is no middle ground

In an upcoming search report, I have tested the top distributor websites in MRO, Plumbing, HVAC and Electric to compare how effective their on-site search is.  The results have been eye opening, and the report will be due out soon. Sixty percent of B2B buyers listed this as one of their top three features, with […]

Filed Under: Search and Navigation

Onsite Search is important for your B2B eCommerce Site

Onsite Search is important for your B2B eCommerce Site

What is your onsite search strategy?

Filed Under: Search and Navigation

OfficeMax chalks up conversions with its new site search and navigation

OfficeMax chalks up conversions with its new site search and navigation

Most B2B customers have large catalogues with complex and highly attributed products.  With some saying that over 70% of time is spent in the search and browse pages of your site, investing in Search and Navigation platforms can yield significant results is a part of the B2B e-commerce framework. In just their first month after […]

Filed Under: B2B eCommerce Sites, News and Happenings, Search and Navigation Tagged With: B2B eCommerce, OfficeMax

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Your Complete Guide to
B2B E-Commerce

  1. Chapter 1
    The Basics of B2B
  2. Chapter 2
    The Components of a B2B Site
  3. Chapter 3
    Creating a Business Case for B2B E-Commerce
  4. Chapter 4
    Review Great B2B E-Commerce Examples
  5. [Download Report]
    E-Commerce Vendors
  6. Chapter 5
    The Secret to B2B E-Commerce
  7. Chapter 6
    B2B E-Commerce Best Practices
  8. Chapter 7
    Your On-Site Search Sucks; Why You Should Fix It
  9. [Join B2B Community]
    Join the FREE DigitalBranch Community
  10. Chapter 8
    Payments in B2B
  11. Chapter 9
    Dealing with Channel Conflict
  12. Chapter 10
    Customer Adoption of B2B E-Commerce Sites
  13. APPENDIX
    Selecting a B2B E-Commerce Platform

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