Selecting a B2B eCommerce Platform for your B2B organization can be a rather difficult task. If this is your first time on this site, read the companion article “Why your b2b e-commerce rfp might be broken.” I also understand that RFPs are a common business practice, so I want to help you get through it as […]
YouTube: Transformation and B2B E-Commerce
In December of last year, I was able to deliver a keynote address at the B2B Multi-Channel event titled Building a Business Case for B2B E-Commerce focused on transformation and B2B E-Commerce
Transformation and Customer Experience: A new take on the B2B eCommerce Customer Experience
To create a great digital customer experience, many companies have to transform their businesses. While we talk about Transformation and Customer Experience together, these words mean drastically different things. In this SlideDoc, I present a new way to look at Customer Experience as it fits into Transformation. Daniel-san or Cobra Kai: A different perspective […]
The Basics of B2B eCommerce
If you are starting down the road to creating a B2B eCommerce site, it is important to start with answering a few basic questions. What are the basics of B2B ecommerce? What do customers expect when they come to your site? How do we meet those expectations? In this SlideDoc, we walk through the basic […]
