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6 Roles to Consider in Your B2B E-Commerce Business Case

6 Roles to Consider in Your B2B E-Commerce Business Case

Stephanie Pike, Vice President, Digital and Channel Sales at Ricoh Americas Corporation, and I recently did a webinar with Internet Retailer that you can still listen to on demand.  Stephanie provided fantastic insight on the transformation that is happening at Ricoh.  Her insight is always strategic and tactical. The business case is a critical part of […]

Filed Under: B2B E-Commerce Business Case, ROI

3 Benefits of B2B eCommerce You May Not Have Considered

3 Benefits of B2B eCommerce You May Not Have Considered

  The benefits of B2B e-commerce are numerous. Revenue, Average Order Value (AOV) and Customer Loyalty top that list. However, there are benefits that are not as cut and dry and are much harder to measure.  Call them byproducts of creating a unique and engaging customer experience.  While many times we do not include them in our […]

Filed Under: B2B E-Commerce Best Practices, ROI

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Your Complete Guide to
B2B E-Commerce

  1. Chapter 1
    The Basics of B2B
  2. Chapter 2
    The Components of a B2B Site
  3. Chapter 3
    Creating a Business Case for B2B E-Commerce
  4. Chapter 4
    Review Great B2B E-Commerce Examples
  5. [Download Report]
    E-Commerce Vendors
  6. Chapter 5
    The Secret to B2B E-Commerce
  7. Chapter 6
    B2B E-Commerce Best Practices
  8. Chapter 7
    Your On-Site Search Sucks; Why You Should Fix It
  9. [Join B2B Community]
    Join the FREE DigitalBranch Community
  10. Chapter 8
    Payments in B2B
  11. Chapter 9
    Dealing with Channel Conflict
  12. Chapter 10
    Customer Adoption of B2B E-Commerce Sites
  13. APPENDIX
    Selecting a B2B E-Commerce Platform

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